Through the use of Proven Conflict Management Principles coupled with Validated Online Teaching Methods students learn the strategy and language of conflict management. Conflict management lessons are constructed to facilitate communications with teachers, counselors, parents and peers by addressing the essential elements necessary for anyone, student or adult, to successfully engage in social transactions.

To accomplish this, students are guided through a series of eight interactive lessons. Each lesson is designed to address a series of objectives that together provide the skills necessary to deal with basic conflict issues. The course is interest-based and the students are encouraged to develop win-win attitudes and strategies.

Concepts are reinforced through the use of real life scenarios and are designed to provide the students with practical examples of problems and solutions. All concepts are reinforced throughout the course and there is an assessment at the end of each lesson.

The high school course teaches students both conflict management and vital life skills they can employ now and in the future.

Students first learn to identify the different approaches that they can choose. Understanding the three approaches - hard, soft and solve the problem (principled) - is central to understanding how to address conflict. The skills necessary to achieve a desirable outcome are developed in each lesson. All elements represent the application of proven conflict management principles.

In addition, students gain a common vocabulary necessary to communicate abstract ideas and feelings. This allows interaction between students and their teachers and counselors to be immediately more effective.